Refund policy

At MIGMANN, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below.

14-Day Return Policy

You may return your order within 14 calendar days of receiving it.

To be eligible for a return, the item must:

  • Be in the same condition as received.
  • Not be installed, modified, or damaged after delivery.
  • Include all original accessories and packaging, where applicable.

Used OEM Parts

Most products sold by MIGMANN are used genuine OEM parts. Minor signs of previous use, storage marks, or cosmetic wear are normal and are usually visible in the product photos or described in the listing. These do not qualify as defects.

Return Shipping

If you change your mind or ordered the wrong item, you are responsible for the return shipping costs.

If the return is due to:

  • receiving the wrong item,
  • an item significantly different from the description,
  • or a defective product,

MIGMANN will cover the reasonable return shipping costs after the issue has been confirmed.

Compatibility

It is the customer's responsibility to verify compatibility before purchasing.

If you are unsure whether a part fits your vehicle, please contact us with your VIN before placing an order.

Returns will not be accepted solely because a part is incompatible when compatibility information was available or the customer did not verify fitment before purchase.

Installation, Coding & Programming

MIGMANN is an OEM parts supplier only.

We do not provide installation, coding, programming, diagnostics, retrofit services, or technical support.

Returns will not be accepted because a retrofit requires additional coding, programming, calibration, or components unless the product itself is defective.

Refund Process

Once we receive and inspect the returned item, we will notify you of the outcome.

If approved, your refund will be issued to the original payment method. Depending on your payment provider, refunds may take 3–10 business days to appear.

Original shipping charges are non-refundable unless the return is due to our error.

Non-Returnable Items

The following items cannot be returned:

  • Custom-made or specially ordered products.
  • Products that have been installed, programmed, modified, or damaged by the customer.
  • Items returned outside the 14-day return period.
  • Products missing parts, accessories, or damaged due to improper handling.

Damaged Shipments

Please inspect your order immediately upon delivery.

If your package arrives damaged, or you receive the wrong item, contact us within 48 hours of delivery and include clear photographs of:

  • the shipping box,
  • shipping label,
  • packaging,
  • and the item itself.

This helps us resolve the issue as quickly as possible.

How to Start a Return

Please contact us before sending any item back.

Include:

  • Your order number.
  • The reason for the return.
  • Photos (if the item is damaged or incorrect).

Our team will provide return instructions and the appropriate return address.

Contact

If you have any questions regarding returns or refunds, please contact our customer support team.

Thank you for choosing MIGMANN.